Get in touch with
any questions
Address
565 Wheat School Rd.
Salvisa, KY 40372
Contact
920-216-9168
Or, fill out the form below and we'll get right back to you.
Returns & Exchanges Policy - General Goods
Our General Goods Returns & Exchanges Policy includes all goods EXCEPT used/ new saddles and customized saddles.
We want you to be completely satisfied with your purchase. Please note our Returns & Exchange Policy below so you can purchase with confidence.​
​
Eligibility for Returns & Exchanges:
All general products are fully refundable, less shipping costs, provided they are returned in original new condition, are unworn and maintain any original tags. If you wish to exchange your item for a different size, please specify this when contacting us. Exchanges are subject to availability.
Timeframe & Process:
Please initiate your return within 30 days of receiving your order. Contact us to arrange your return. You'll need to ship the item back to us (at your own expense). We will provide shipping address for returns. Once we receive and inspect the returned item, a refund will be processed to your original payment method. Please allow up to 10 business days for the refund to reflect in your account.
VIEW REFUND & EXCHANGE POLICY FOR SADDLES
​